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Protecting your private information is our priority. This Privacy Policy applies to My Home Upgraded ("we," "us," or "our") and governs the collection, use, and protection of personal data in connection with our website, mobile applications, services, and platform that connects consumers with home service providers (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide:

• Contact details (name, phone number, email, address)

• Account registration details (username, password)

• Payment or billing details

• Project or service requests

• Business information (if applicable)

• Reviews and other user-generated content

b. Information Collected Automatically:

• Device type, browser, IP address

• Cookies and tracking technology (see Section 3)

• Geolocation and access times

• Usage patterns and navigation behavior

c. SMS and Electronic Communications: By using our Services, you consent to receiving emails, texts, and electronic communications from us. You may opt out of promotional texts at any time by replying “STOP.” Message and data rates may apply.

2. How We Use Your Information We use your information to:

• Provide and improve our Services

• Facilitate communication between users

• Respond to inquiries and support requests

• Process transactions and billing

• Send relevant promotions and updates

• Analyze usage and improve user experience

• Enforce terms and comply with legal obligations

3. Cookies and Tracking We use cookies, web beacons, pixels, and analytics tools to:

• Remember preferences

• Improve functionality

• Analyze usage behavior

• Personalize user experience

You may disable cookies through your browser settings, though doing so may affect certain features of the Services.

4. Sharing of Information We do not sell your personal information. We may share it with:

• Service Providers who help deliver the Services

• Legal authorities when required by law

• Buyers or successors in the event of a business transfer

5. Your Choices and Rights

• You can access, update, or delete your information by contacting us

• You may opt out of promotional emails or texts

• California residents have specific rights under the CCPA (see Section 10)

6. Data Security We implement reasonable physical, technical, and administrative measures to protect your data. However, no system can be 100% secure, so we cannot guarantee absolute security.

7. Data Retention We retain your information for as long as necessary to fulfill legal and business obligations. You may request data deletion, subject to certain conditions.

8. Children's Privacy We do not knowingly collect personal information from children under 13. If we become aware we’ve received such data, we will delete it promptly.

9. Third-Party Services and Links Our Services may link to third-party websites or tools. We are not responsible for their content or privacy practices. Please review their privacy policies.

10. California Privacy Rights California residents may request:

• Disclosure of categories and specific data collected

• Deletion of personal information

• Information about data shared for business purposes

To submit a request, contact us through our website’s Contact Us page. Requests may be limited to once per year.

11. International Users Our Services are operated in the United States. By using the Services, you consent to the transfer of your information to the U.S. and acknowledge that U.S. law may differ from your local laws.

12. Changes to this Policy We may update this Privacy Policy at any time. We will update the effective date and post changes. Continued use of the Services means you accept the revised policy.

13. Contact Us For any questions or concerns regarding this Privacy Policy, please visit the Contact Us page on our website