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These Terms of Service ("TOS") are a legally binding agreement between you ("you" or "your") and My Home Upgraded ("My Home Upgraded," "we," "us," or "our"). By accessing or using our website, mobile applications, services, or any content provided by My Home Upgraded (collectively, the "Services"), you agree to be bound by these Terms, including our Privacy Policy. If you do not agree, you may not use the Services.

1. Modifications We reserve the right to change or modify these Terms at any time. If we do, we will update the "Effective Date" and post a revised version. Continued use of our Services after such changes constitutes your acceptance of the new Terms.

2. Description of Services My Home Upgraded is a digital platform that connects homeowners ("Consumers") with independent home improvement professionals ("Service Providers") for renovation, repair, or maintenance projects. We facilitate introductions and communication but are not a party to any agreement between Consumers and Service Providers.

3. Eligibility You must be at least 18 years old or have legal guardian consent to use the Services. By using the Services, you represent and warrant that you meet these requirements and that the information you provide is truthful and accurate.

4. Account Registration To post projects or respond to leads, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We may suspend or terminate your account if we suspect any unauthorized activity.

5. User Types

• "Consumers" are individuals or businesses seeking home service professionals.

• "Service Providers" are individuals or businesses offering such services.

My Home Upgraded is not responsible for the performance, quality, or legality of any services provided by Service Providers or the accuracy of any project submitted by Consumers.

6. Service Use & Restrictions You agree not to:

• Violate any laws or regulations;

• Post false or misleading content;

• Use the Services for illegal or harmful purposes;

• Interfere with the platform’s security, integrity, or functionality;

• Reproduce, duplicate, or exploit any portion of the Services without written consent.

7. Communication and Messaging By using our Services, you consent to receive communications from us via email or other methods including SMS. Standard carrier rates may apply. For concerns, visit our website's Contact Us page.

8. Reviews and Content Users may post reviews and content, provided it is truthful, relevant, and complies with our content guidelines. We reserve the right to remove any content that violates these Terms.

9. Payment and Fees Consumers and Service Providers are solely responsible for any payments and applicable taxes. We may charge fees for premium features or referrals, and we reserve the right to change such fees.

10. Third-Party Links The Services may contain links to third-party websites or services. We are not responsible for their content, terms, or privacy practices.

11. Intellectual Property All content, trademarks, and copyrights on the Services are the property of My Home Upgraded or its licensors. You may not copy or use any content without express written consent.

12. Termination We reserve the right to suspend or terminate your access to the Services at any time, for any reason, without notice or liability.

13. Dispute Resolution and Arbitration Except where prohibited, any disputes will be resolved through binding arbitration in Lake County, Illinois. You waive your right to participate in class actions or class-wide arbitration.

You may opt out of arbitration within 30 days of accepting these Terms by submitting written notice to us via our website contact form.

14. Limitation of Liability To the fullest extent permitted by law, My Home Upgraded will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services.

15. Indemnification You agree to indemnify and hold harmless My Home Upgraded, its affiliates, and personnel from any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.

16. DMCA Notice If you believe that content on our Services infringes your copyright, please contact us through our website with all required DMCA information.

17. Governing Law These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

18. Contact Us For questions about these Terms or to contact us for any reason, please visit the Contact Us page on our website.